ETC Institute is your premier partner to gather statistically valid surveys and drive meaningful change.
Founded in 1982 by Dr. Elaine Tatham, ETC Institute’s mission is to gather statistically valid data to drive meaningful change. Over the past five years, ETC Institute has administered surveys in over 1,000 cities and counties across the United States, making us the preferred choice for anyone seeking reliable research solutions.
ETC Institute consists of a staff of 100+ people, both in-house and in the field. Our staff are highly qualified in various areas of expertise, including parks and recreation surveys, customer satisfaction surveys, onboard transit surveys, data visualization, and more.
Chris Tatham
MBA, M.A.
Chief Executive Officer
Greg Emas
MBA
Chief Financial Officer
Andrew Kolcz
P.E., AICP
Vice President of Systems
Nick Jones
M.S., PhD (in progress)
Vice President of Data Management
Aaron Hekele
Vice President of Field Research
Fred Gsell
M.S.
Vice President of Field Operations
Jason Morado
MBA
Vice President of Community Research
Paulos Assefa
MBA
Vice President of International Business Development
Mike Rich
MBA
Vice President of Operations
Tina Chafin
Director of Household Research
Brad Carlson
Director of Field Operations
Ryan Murray
Assistant Director of Community Research
Christian Tatham
M.S., PhD (in progress)
Data Scientist
Bridget Courneya
Business Development and Communications Manager
Jason Jones
Data Analytics Manager
Mary Huffe
Survey Data Supervisor
Robert Heacock
MPA
Senior Project Manager
Tyler Mather
Senior Project Manager
Ed Foley
MPA, PMP
Senior Strategic Planning Consultant & Project Manager – Education
Henry Danneberg
Senior Data Analyst / Project Manager
Dawn Davis
Project Manager
Derek Harvey
Project Manager
John O'Toole
Project Coordinator / Research
Liz Corber
Project Coordinator / Research
Elizabeth Rodriguez
Project Coordinator
Norma Rosales
Interviewer / CV Scheduling Specialist
The Leading the Way Award by ETC Institute acknowledges exceptional local governments for their exemplary service delivery to residents.
Awardees, representing the top 10% of cities and counties in the US, excel in three key aspects gauged through the DirectionFinder® Survey: overall service quality satisfaction, customer service by employees, and perceived value of local taxes and fees.
As we continue to expand, ETC is constantly seeking passionate individuals to join us. If you’re enthusiastic about leveraging data to enhance communities and are committed to driving positive change, explore our employment opportunities today!