Team Leaders - ETC Institute

Team Leaders

ETC Institute consists of a staff of 102 people, both in-house and in the field. Our staff are highly qualified among various fields of expertise including parks and recreation surveys, customer satisfaction surveys, on-board transit surveys, GIS mapping, and more.

Chris Tatham

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Chief Executive Officer

Mr. Tatham is one of the nation's leading authorities on the development of qualitative and quantitative customer satisfaction research for state and local governments. During the past ten…

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Greg Emas

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Chief Financial Officer

Mr. Emas is an experienced leader with more than 25 years working in the fields of finance, operations, marketing, and sales. Mr. Emas brings to the table unmatched…

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Paulos Assefa

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Vice President of International Business Development

Paulos brings advanced knowledge of Africa region's population, infrastructure, and planning needs. Supports teams with advanced administrative and organizational skills. Effective at building reports and maintaining databases to…

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Andrew Kolcz P.E., AICP

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Vice President of Systems

Mr. Kolcz leads ETC Institute’s Systems Team, responsible for the development and maintenance of data collection, processing, analysis, mapping and visualization systems for the full spectrum of surveys…

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Nick Jones

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Vice President of Data Management

Mr. Jones has over 10 years of experience assisting in the design, administration, and analysis of market research for governmental organizations. He has served as Project manager on…

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Aaron Hekele

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Vice President of Field Research

Mr. Hekele has over 15 years of experience conducting transit and transportation related research for both the public and the private sector. He specializes in the project management…

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Fred Gsell

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Vice President of Field Research

Mr. Gsell serves as Senior Project Manager for ETC Institute. With over 15 years experience, his primary focus has been on public transit research, specifically Origin-Destination studies. In…

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Jason Morado

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Vice President of Community Research

Mr. Morado has more than 14 years of experience in the design, administration, and analysis of community market research. He has serviced as the project manager and senior…

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Mike Rich

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Vice President of Operations

Mr. Rich has more than 25 years of experience in Project Management and Process Improvement methodology as applied in the call center environment. He has extensive background in Training and…

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Dawn Davis

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Project Manager

Ms. Davis has more than 10 years of experience assisting in the design, administration, and analysis of market research for governmental organizations. She has served as Project Manager…

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Brad Carlson

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Project Manager

Mr. Carlson has 9 years of experience in transportation related survey science and research. Mr. Carlson brings his skills as a data collection manager into project management. Mr. Carlson…

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Jason Jones

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Senior Data Quality Analyst

Mr. Jason Jones is ETC Institute's Senior Quality Data Manager. He has been with ETC Institute since 2010 in a variety of supervisor roles specializing in market research…

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Ryan Murray

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Assistant Director of Community Research

Mr. Murray has over 12 years of experience in survey administration, development, supervision, and research analysis. Throughout his tenure at ETC Institute Mr. Murray has had the pleasure…

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Robert Heacock

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Senior Project Manager

Mr. Heacock has over 4 years of experience in survey administration, development, supervision and research analysis. Mr. Heacock also brings a depth of background and perspective with over…

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Mary Huffe

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Administration Lead/Mailing Manager

Ms. Huffe has more than 20 years of experience in logistical activities, including prior experience as a receiving manager, conducting household interviews for multiple studies, and training of…

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