ETC Institute consists of a staff of 102 people, both in-house and in the field. Our staff are highly qualified among various fields of expertise including parks and recreation surveys, customer satisfaction surveys, on-board transit surveys, GIS mapping, and more.
Chris Tatham
Chief Executive Officer
Mr. Tatham is one of the nation's leading authorities on the development of qualitative and quantitative customer satisfaction research for state and local governments. During the past ten…
Greg Emas
Chief Financial Officer
Mr. Emas is an experienced leader with more than 25 years working in the fields of finance, operations, marketing, and sales. Mr. Emas brings to the table unmatched…
Andrew Kolcz P.E., AICP
Vice President of Systems
Mr. Kolcz leads ETC Institute’s Systems Team, responsible for the development and maintenance of data collection, processing, analysis, mapping and visualization systems for the full spectrum of surveys…
Nick Jones
Director of Data Management
Mr. Jones has over 10 years of experience assisting in the design, administration, and analysis of market research for governmental organizations. He has served as Project manager on…
Aaron Hekele
Director of Field Operations/Project Manager
Mr. Hekele has over 15 years of experience conducting transit and transportation related research for both the public and the private sector. He specializes in the project management…
Fred Gsell
Director of Field Operations/Project Manager
Mr. Gsell serves as Senior Project Manager for ETC Institute. With over 15 years experience, his primary focus has been on public transit research, specifically Origin-Destination studies. In…
Jason Morado
Director of Community Research
Mr. Morado has more than 14 years of experience in the design, administration, and analysis of community market research. He has serviced as the project manager and senior…
Mike Rich
Director of Operations
Mr. Rich has more than 25 years of experience in Project Management and Process Improvement methodology as applied in the call center environment. He has extensive background in Training and…
Paulos Assefa
Director of International Business Development
Reliable Director bringing advanced knowledge of Africa region's population, infrastructure, and planning needs. Supports teams with advanced administrative and organizational skills. Effective at building reports and maintaining databases…
Brad Carlson
Project Manager
Mr. Carlson has 9 years of experience in transportation related survey science and research. Mr. Carlson brings his skills as a data collection manager into project management. Mr. Carlson…
Dawn Davis
Project Manager
Ms. Davis has more than 10 years of experience assisting in the design, administration, and analysis of market research for governmental organizations. She has served as Project Manager…
Mary Huffe
Administration Lead/Mailing Manager
Ms. Huffe has more than 20 years of experience in logistical activities, including prior experience as a receiving manager, conducting household interviews for multiple studies, and training of…
Jason Jones
Senior Data Quality Analyst
Mr. Jason Jones is ETC Institute's Senior Quality Data Manager. He has been with ETC Institute since 2010 in a variety of supervisor roles specializing in market research…
Ryan Murray
Assistant Director of Community Research
Mr. Murray has over 12 years of experience in survey administration, development, supervision, and research analysis. Throughout his tenure at ETC Institute Mr. Murray has had the pleasure…
Robert Heacock
Senior Project Manager
Mr. Heacock has over 4 years of experience in survey administration, development, supervision and research analysis. Mr. Heacock also brings a depth of background and perspective with over…