Shaping Communities: One Survey at a Time
With over 40 years of experience and millions of residents surveyed, ETC Institute offers a variety of community engagement and satisfaction survey options including Resident Satisfaction, Employee Satisfaction, and Community Health Assessments.
Utilizing statistically-valid custom data visualizations through our interactive dashboards and national benchmark data covering 100+ types of government services, we deliver representative data, reliable insights, and expertise you can trust.

Resident Satisfaction

Parks & Recreation

Community Health

Employee Satisfaction
Trusted by Communities Nationwide
ETC Institute proudly partners with local governments of all sizes to conduct large-scale community research across the country. Some of our previous partners include:
Resident Satisfaction
ETC Institute provides statistically valid resident surveys that help cities and counties understand community priorities and expectations through a random sample approach to ensure representative data.
Survey Outcomes
- Long-term Planning Priorities
- Resource Allocation Guidance
- Community Decision Insights
- Budget Alignment Strategies
Custom Tools
Locally branded outreach and interactive data dashboards strengthen community response and deliver clear, accessible insights.
Our approach offers the flexibility to meet a range of project needs and budgets while helping local governments build more connected, responsive communities.


Parks & Recreation
ETC Institute has proudly supported communities nationwide with data-driven insights that improve parks and recreation systems.
Proven Partnerships
We’ve contributed to 700+ parks projects across the country, partnering with:
- Planning Consultants
- Municipal Departments
- Community Organizations
Priority Investment Ratings
Priority scores give agencies clear direction on where investments will have the greatest impact. Recognized by CAPRA as a best practice, the PIR helps align resources with community needs.
Our approach delivers actionable insights for agencies of every size, from large regional systems to smaller, fast-growing departments. Together, we help communities shape responsive and effective park systems that reflect the needs of their residents.
Community Health
ETC Institute’s Community Health Needs Assessments provide local governments, hospitals, and health-focused organizations with a clear, data-backed view of the health challenges facing their communities. These surveys help identify critical issues, support strategic planning, and guide the allocation of resources to improve public health.
Key Metrics
These surveys gather input for local leaders and health groups to assess:
- Access to Health Services
- Barriers to Healthcare
- Social Influences
- Personal Health Behaviors
Custom Dashboards
We can tailor data collection and dashboards to highlight what matters most to your community. If you have specific needs, contact our team today! We’re ready to build it.
Measuring baseline conditions or tracking ongoing program impacts, ETC Institute delivers insights that support building healthier, more resilient communities.


Employee Satisfaction
Engaged employees are vital to productivity and long-term success. ETC Institute’s Employee Satisfaction Surveys capture the factors that shape morale, retention, and organizational health.
Survey Insights
Our surveys measure the factors that influence employee engagement:
- Job Satisfaction
- Leadership Transparency
- Team Dynamics
- Role Clarity
Confidential Responses
Survey design, analysis, and reporting are managed with care to ensure strict confidentiality, and no data is ever released that could personally identify individual employees.
These surveys equip leaders with actionable insights to strengthen connection, boost motivation, and support a more satisfied workforce. Flexible options make results accessible to organizations of all sizes.
Explore Our
Latest Articles
Discover other communities using ETC Institute’s data driven insights to guide meaningful change.
Inside Our Community Research
Download the PDF to learn how our research helps communities understand and respond to the needs of their residents.
