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Community Engagement & Satisfaction

Shaping Communities: One Survey at a Time

With over 40 years of experience and millions of residents surveyed, ETC Institute offers a variety of community engagement and satisfaction survey options including Resident Satisfaction, Employee Satisfaction, and Community Health Assessments.

Utilizing statistically-valid custom data visualizations through our interactive dashboards and national benchmark data covering 100+ types of government services, we deliver representative data, reliable insights, and expertise you can trust. 

Resident Satisfaction
Resident Satisfaction
Gather statistically valid resident input to help local leaders plan strategically for their communities’ future.
Parks & Recreation
Parks & Recreation
Inform and support parks planning efforts with data on usage, needs, and priorities across diverse communities.
Community Health
Community Health
Capture public perspectives on health, access, and wellness to inform equitable community health strategies.
Employee Satisfaction
Employee Satisfaction
Measure internal feedback to improve workplace culture, communication, and overall organizational performance.
40 Years & Counting

Trusted by Communities Nationwide

ETC Institute proudly partners with local governments of all sizes to conduct large-scale community research across the country. Some of our previous partners include:

Resident Satisfaction

ETC Institute provides statistically valid resident surveys that help cities and counties understand community priorities and expectations through a random sample approach to ensure representative data.

Survey Outcomes

  • Long-term Planning Priorities
  • Resource Allocation Guidance
  • Community Decision Insights
  • Budget Alignment Strategies

Custom Tools

Locally branded outreach and interactive data dashboards strengthen community response and deliver clear, accessible insights.

Our approach offers the flexibility to meet a range of project needs and budgets while helping local governments build more connected, responsive communities.

Resident Satisfaction Surveys
Community Engagement and Satisfaction Surveys - Parks and Recreation

Parks & Recreation

ETC Institute has proudly supported communities nationwide with data-driven insights that improve parks and recreation systems.

Proven Partnerships

We’ve contributed to 700+ parks projects across the country, partnering with:

  • Planning Consultants
  • Municipal Departments
  • Community Organizations

Priority Investment Ratings

Priority scores give agencies clear direction on where investments will have the greatest impact. Recognized by CAPRA as a best practice, the PIR helps align resources with community needs.

Our approach delivers actionable insights for agencies of every size, from large regional systems to smaller, fast-growing departments. Together, we help communities shape responsive and effective park systems that reflect the needs of their residents.

Community Health

ETC Institute’s Community Health Needs Assessments provide local governments, hospitals, and health-focused organizations with a clear, data-backed view of the health challenges facing their communities. These surveys help identify critical issues, support strategic planning, and guide the allocation of resources to improve public health.

Key Metrics

These surveys gather input for local leaders and health groups to assess:

  • Access to Health Services
  • Barriers to Healthcare
  • Social Influences
  • Personal Health Behaviors

Custom Dashboards

We can tailor data collection and dashboards to highlight what matters most to your community. If you have specific needs, contact our team today! We’re ready to build it.

Measuring baseline conditions or tracking ongoing program impacts, ETC Institute delivers insights that support building healthier, more resilient communities.

Community Engagement and Satisfaction Surveys - Health Needs Assessments
Employee Satisfaction Surveys

Employee Satisfaction

Engaged employees are vital to productivity and long-term success. ETC Institute’s Employee Satisfaction Surveys capture the factors that shape morale, retention, and organizational health.

Survey Insights

Our surveys measure the factors that influence employee engagement:

  • Job Satisfaction
  • Leadership Transparency
  • Team Dynamics
  • Role Clarity

Confidential Responses

Survey design, analysis, and reporting are managed with care to ensure strict confidentiality, and no data is ever released that could personally identify individual employees.

These surveys equip leaders with actionable insights to strengthen connection, boost motivation, and support a more satisfied workforce. Flexible options make results accessible to organizations of all sizes.

Inside Our Community Research

Download the PDF to learn how our research helps communities understand and respond to the needs of their residents.

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Interested in a survey for your community?

When you invest in statistically-valid feedback, you gain more than opinions; you gain direction.

Contact Us