Transit - ETC Institute

Transit

On-Board Transit Surveys

ETC is a nationally recognized survey research firm that brings more than 25 years of experience in the design and administration of transportation-related market research for state departments of transportation, transit agencies, and metropolitan planning organizations. The firm has administered more than 60 on-board transit surveys and more than 200 transportation related research studies on a wide range of topics, including: public transit, travel behavior, major investment studies, corridor studies, congestion management systems, commuter rail, light rail, park and ride, pedestrian/bicycle paths/lanes and many other topics.

ETC has completed approximately 50 tablet-based Origin – Destination On-board Transit Surveys collecting over 700,000 interviews for transit agencies and/or metropolitan planning organizations. These studies include:

More than 25,000 Interviews

  • Atlanta, Georgia (ARC) (2010 & 2019) – 50,000+ & 24,000+ interviews
  • San Francisco, California (2017) – 40,000+ interviews
  • BART System, Bay Area, California (2015) – 45,000+ interviews
  • Dallas – Fort Worth, Texas (2014) – 30,000+ interviews
  • Cleveland, Ohio (2013) – 25,000+ interviews
  • Louis, Missouri (2013) – 25,000+ interviews
  • Columbus, Ohio (2013) – 25,000+ interviews
  • Honolulu, Hawaii (2012) – 25,000+ interviews
  • Phoenix, Arizona (2011) – 25,000+ interviews

10,000 – 24,999 Interviews

  • Detroit, Michigan (SEMCOG) (2019) – 17,000+ interviews
  • San Antonio, Texas (2018) – 15,000+ interviews
  • Oakland, California (2017) – 11,000+ interviews
  • Houston, Texas (2017) – 21,000+ interviews
  • San Jose, California (2017) – 12,000+ interviews
  • Orlando, Florida (2017) – 12,000+ interviews
  • Las Vegas, Nevada (2014) – 14,000+ interviews

5,000 – 9,999 Interviews

  • Utica, New York (2019) – 5,500+ interviews
  • Central Ohio, Ohio (2018) – 8,500+ interviews
  • Jacksonville, Florida (2016) – 5,000+ interviews
  • Hartford Connecticut (2016) – 6,000+ interviews
  • Charlotte, North Carolina (2013) – 7,000+ interviews

Under 5,000 Interviews

  • Akron, Ohio (2020) – 2,000+ interviews
  • North Central Texas, Texas (2020) – 1,000+ interviews
  • Antioch, California (2019) – 700+ interviews
  • Staten Island, New York (2019) – 3,300+ interviews
  • New Orleans, Louisiana (2019) – 3,000+ interviews
  • Concord, California (2019) – 1,000+ interviews
  • Iowa City, Iowa (2019) – 1,500+ interviews
  • Kansas City, Kansas & Missouri (2018) – 100+ interviews
  • Livermore, California (2018) – 500+ interviews
  • Chicago, Illinois (2017) – 4,000+ interviews
  • Suffolk County, New York (2017) – 1,500+ interviews
  • Volusia County, Florida (2017) – 200+ interviews
  • Indianapolis, Indiana (2016) – 4,000+ interviews
  • West Palm Beach, Florida (2015) – 800+ interviews
  • Anchorage, Alaska (2014) – 3,000+ interviews
  • Caltrain System, Bay Area, California (2014) – 4,500+ interviews
  • Research Triangle, North Carolina (2014) – 4,800+ interviews
  • Napa, California (2014) – 500+ interviews
  • Pittsburg, California ( 2014) – 1,000+ interviews
  • Ames, Iowa (2014) – 3,000+ interviews
  • Salem, Oregon (2013) – 1,500+ interviews
  • Asheville, North Carolina (2013) – 1,000+ interviews
  • Winston-Salem, North Carolina (2013) – 1,000+ interviews
  • Topeka, Kansas (2013) – 600+ interviews
  • Stanislaus County, California (2012) – 1,000+ interviews

Repeat Clients

  • San Diego, California
    • 2020 – 7,000+ interviews
    • 2015 – 34,000+ interviews
  • Charleston, South Carolina
    • 2020 – 1,000+ interviews
    • 2014-15 – 1,600+ interviews
  • Detroit, Michigan
    • 2019 (SEMCOG) – 17,000+ interviews
    • 2018 (SMART) – 2,500+ interviews
  • Atlanta, Georgia
    • 2019 – 24,000+ interviews
    • 2010 – 50,000+ interviews
  • Denver, Colorado
    • 2019 – 5,000+ interviews
    • 2015 – 34,000+ interviews
  • Salt Lake City, Utah
    • 2019 – 14,000+ interviews
    • 2015-16 – 15,000+ interviews
  • Phoenix, Arizona
    • 2019 – 22,000+ interviews
    • 2015 – 17,000+ interviews
  • Baton Rouge, Louisiana
    • 2018 (Capital Area Transit) – 2,200+ interviews
    • 2017 (LSU) – 1,000+ interviews
  • Nashville, Tennessee
    • 2017 – 5,000+ interviews
    • 2011 – 3,900+ interviews
  • Tucson, Arizona
    • 2019 – 7,000+ interviews
    • 2017 – 150+ interviews
    • 2016 – 7,500+ interviews
  • Raleigh, North Carolina
    • 2015 – 1,000+ interviews
    • 2014 – 300+ interviews
  • Hampton Roads, Virginia
    • 2016 – 7,500+ interviews
    • 2014 – 8,000+ interviews

ETC has decades of experience with these types of surveys and we are here to support you every step of the way.  ETC also takes pride in presenting the results of the survey so that you will easily see the value of the data and understand the crucial next steps to take.  To learn more, or to get references for these types of projects please contact us here today.