About the City of Addis Ababa Surveys
Resident. ETC Institute administered a survey to resident of the City of Addis Ababa. The purpose of the survey was to gather information on residents’ level of satisfaction with City services and to gather residents’ opinions regarding various other topics. Input received will be used to help City leaders know where they are doing well and where they can improve; to make certain they are making decisions that align to the needs of residents and prioritizing services that will positively impact the community.
Employee. The survey was designed to collect information in order to explore the level of satisfaction of government employees working in institutions with a lot of customers located in Addis Ababa City Administration. The study is going to be carried out by Shaka Agro Industry and Tourism PLC in collaboration with ETC Institute, an American research firm.