ETC Institute’s in-house capabilities will meet the requirements for most market research initiatives of any company or organization. ETC Institute’s in-house resources allow our project team to monitor all phases of the survey administration process, which ensures that the highest standards of quality are maintained.

In-house capabilities include: a state-of-the-art call center, a modern focus group room with one-way viewing area and client lounge, a full service mail center with a Pitney-Bowes postage metering system, new data entry stations, an internet survey software platform for administering “on-line” surveys, and sophisticated geocoding/GIS technology that allow us to map survey data and integrate the results with other GIS-based systems.

Specific Market Research Capabilities:

Dashboards
Community Surveys
Focus Groups
Geocoding Experience and Capabilities
In-House Capabilities